National Telephone - Rentals, rates and tariffs
Payments of accounts can be made at the Customer Care Centre, Bishops Rooms, Jamestown or to our account number 8757002 with the Bank of St. Helena. All payments should be accompanied by the bill which will be stamped/ receipted and returned to the customer. Payments can be made by cash, cheque (payable to Cable and Wireless SA Ltd), Visa, Master and Euro credit cards (accepted on a charge of £160, £6 per transaction; £160 or over, 5% of the total transaction value). For further information call 150.

content box top left Current tariffs content box top right
  Basic line rental (Business) £15.00 per month  
  Basic line rental (Dual) £8.00 per month  
  Basic line rental (Residential) £4.00 per month  
  Basic line rental (Government) £15.00 per month  
  Installations (within 107mtrs radius) £30.00  
  Installations (within 107mtrs radius,
requiring pole construction)		 Individually assessed  
  Installations (more than 107mtrs
radius, requiring an additional pole
construction and very long dropwire etc)		 Individually assessed  
  Reconnection of DEL £10.00  
  Cease DEL £5.00  
  Place Temporary Out of Service (TOS) £5.00  
  Release TOS £5.00  
  Release TOS (if placed TOS by C&W) £10.00  
  IDD Barring/Release of IDD Barring £5.00  
  Outgoing Call Barring/Release of Outgoing Call Barring £5.00  
  Extension socket – separate from other chargeable work £20.00  
  Extension socket – at the same time as any other chargeable work £10.00  
  Relocation of Del (Internal) £20.00  
  Relocation of Del (External) treated as cease and reconnection £5.00 + £10.00  
  or cease and new installation £5.00 + £30.00/individually assessed  


Deposits required

Credit Control Deposits
Deposits are required when application for service is for a period of less than one year and in cases where the Customer has been previously disconnected for non-payment of bills.

The Installation deposit of £30.00 is no longer required unless the Customer chooses to pay it.

FIXING PRIVATE CPE
Requested by customer to fix private fax machine/PABX/phone etc
(initial and first hour ) 		£25.32
Requested by customer to fix private fax machine/PABX/phone etc
(additional hour) 		£ 7.20

FAULTS
For all telephone faults outside of the responsibility of Cable & Wireless, the customer is charged for the materials.

These rates were correct as of 1 January 2007 and are subject to regular review. To be assured of the latest prices, please contact us.

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