International roaming
GSM roaming gives you the ability to take your GSM mobile phone and use it in another country served by another GSM network operator without making prior arrangements with Cable & Wireless Seychelles Ltd or with that operator.

All your calls will be forwarded to you wherever you are, and there is no need for another number or SIM card. The only condition is that Cable & Wireless Seychelles Ltd should have a Roaming Agreement with the visited network to enable the routing of calls and the exchange of billing information.

To find out about our roaming partners click here.

How does it work?
When you arrive as a visitor in another country and switch on your GSM mobile phone, the phone starts searching for a GSM signal there. The visited network detects that Cable & Wireless Seychelles Ltd GSM phone is present, and if there is a roaming agreement with us it will validate your status with the home network in Seychelles. The name or the code of the visited network will then be displayed on your phone indicating that you have successfully been connected to the network.

Making outgoing calls
To make a call while in the visited country, you should dial in the same way as local users in that country would do. All codes for long distance and international calls should be applied, including calls to Seychelles.

If you want to make an international call but do not know the International Access Code of the country you are visiting, you may enter '+' which all GSM networks will translate into the relevant International Access Code. Your phone user's manual will explain where the '+' key is on your GSM mobile phone.


For example:
To call Seychelles from London, UK, you would dial in the following way:
  • international access code: 00 or '+'
  • country code: 248
  • phone no: 284000
Call charges
Whilst travelling abroad and using your CWS SIM card, you will be liable for call charges in the following cases:

Outgoing calls:
The visited GSM network operator will charge you their standard tariff, be it local, long distance or international.

The charges worked out by the visited operator are then sent to your home operator (Cable & Wireless Seychelles Ltd). These charges are converted into your telephone bill which you receive in Seychelles.

Incoming calls:
When receiving incoming calls whilst roaming you will be charged for the international re-routing of the call from Cable & Wireless Seychelles to the country where you receive the call, regardless of where the call was originated. The calling party will be charged for the call from the country where he/she is making the call to Seychelles.

Frequently asked questions

How do I apply for GSM Roaming?
You may apply for GSM Roaming by visiting any Customer Service Centre. The service will be activated within 1 working day. GSM Roaming service is FREE of registration and monthly subscription.

Do I have to pay a deposit for GSM Roaming Service?
No, you do not need to pay a deposit.

How do I retrieve my VoiceMail while roaming?
For GSM subscribers, simply make an international call back to Seychelles to access your mailbox by dialling +248 511511. Then: Enter mobile phone number, press #, enter your Cable Voicemail password and press #.

Can I see the number of my caller on my mobile phone screen while roaming?
As Caller ID information is not internationally exchanged and standardised, you will not usually see your caller ID's number while roaming.

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