White Papers
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A Stronger Future for Financial Services
This white paper explores the factors that are driving change across the industry and looks at the practical implications for banks and financial services organisations.
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Top 10 Technology Trends
Find out about the Technology Trends that can help to enhance your business
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What multinationals want: Opportunities in cloud computing
A survey of more than 100 global multinational corporations (MNCs) across North America, Europe and Asia-Pacific by Ovum for Cable&Wireless Worldwide.
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Why Invest in a Downturn?
Why should companies invest in Contact Centre solutions during a Downturn?
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Social Media
An opportunity to get closer to and influence your customers
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Optimising Algo Trading Strategy
"Mission Critical" Factors in Optimising your Algo Trading Strategy
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Flexible Hosted Contact Centres
Uncovering the real benefits of the contact centre service to organisations
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Securing the Enterprise cloud
Security is often cited as one of the main barriers for organisations adopting Cloud, but are these concerns justified and what should organisations really look out...
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Deploying the Enterprise Cloud
Delivering cloud computing in the enterprise
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Defining the Enterprise Cloud
Defining cloud in the enterprise
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Contact Centre Solutions
Providing a flexible contact solution for effectiveness and customer satisfaction
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UK Government ICT Strategy
A view on managing emerging ICT infrastructure for the UK government
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Mission critical factors in optimising your algo trading strategy
To take full advantage of these turbocharged trading engines, market participants must have the fastest, most reliable connection possible between their dealing rooms and the servers...
