Proposition Summaries
-
How IEPL can optimise your global connectivity
International Ethernet Private Line gives customers next-generation, scaleable, global connectivity with the reliability, service quality & security of traditional networks.
-
Premium Wholesale International Voice Made Simple
Grow your business, enhance your company image and expand into new markets, with direct access to a premium quality global voice network.
-
Network Performance Consultancy Service
Our Network Performance Consultancy service (NPC) provides you with the right resources of both skilled people and tools to view and analyse your network for optimal...
-
Clear Contact
Clear Contact is an on-site, medium-sized contact centre solution that can enhance your customers’ experiences
-
Business Process Analysis
Make your business process consistent with your Contact Centre capability: Become more cost effective.
-
Customer Experience Analysis
Optimising customer experience can benefit your bottom line.
-
Workforce Optimisation Analysis
Effective scheduling and staff management: Vital for your bottom line.
-
Management Information Analysis
Make Management Information reliable, meaningful and consistent with your business goals.
-
Multi-channel Optimisation
An effective, business-integrated, proactive and innovative multi-channel strategy should be the foundation for reduced operating costs, better asset utilisation and easier, improved experiences for your customers,...
-
Agile Infrastructure
To gain a differentiated advantage, you need a network infrastructure that combines agility with absolute resilience.
-
Connected Customer
The better connected you are to your customers, the more profitable they can become.
-
Future Workplace
Increasing mobility and the consumerisation of technology can enable a more productive, empowered and motivated workforce.
-
Cloud Impact Analysis
Quantifying the benefits of deploying Cable&Wireless Worldwide Hosting Services.
-
Cloud Snapshot
Identifying cost reduction opportunities through hosting.
-
Flexible Computing
Helps increase your IT agility whilst reducing costs.
-
STORM: Appointment Confirmation
Reduce the number and cost of missed appointments
-
STORM: Disaster Recovery
Protect your company’s reputation by incorporating resilience and continuity into your business critical operations
-
STORM: IVR Call Handling and Routing
Streamline your business processes by routing customer calls quickly to the right agent or automated service
-
STORM: Multi-Channel Mass Broadcasting
Helping to build stronger customer relationships and reduce communications costs
-
STORM: Secure Payment System
Provide automated secure payment by phone, eliminating security risks and increasing customer confidence
-
APM
Application Performance Management (APM) delivers optimum performance from your business-critical applications across the WAN
-
EWL
Ethernet Wire Line (EWL) provides the flexibility to run multiple products and services across the same cost-effective secure high-speed connection
-
Hosted Voice
Hosted Voice combines the efficiency, mobility and savings of IP Voice, with the powerful business tools of a fully featured PBX
-
IP Trunking
IP Trunk routes your IP PBX calls via the PSTN, providing a safe, flexible and cost-effective path towards full convergence
-
IP-VPN
IP VPN QOS provides simple any-to-any connectivity, with prioritised bandwidth for your most business-critical applications, protecting them from network congestion
-
E-VPN
Ethernet VPN provides cost-effective high speed any-to-any connectivity across the globe
-
IPCC
Our hosted IP Contact Centre lets you choose how you manage all your customer interactions, across multiple channels
-
Voice Interaction
Voice Interaction automatically resolves enquiries, to improve your caller interaction experience and reduce agent costs
-
LAN
Choose the level of comprehensive, cost-effective LAN management that best suits your business
-
Managed Exchange
Our dedicated, managed email service lets you take control of complexity, security, performance and reliability, and drive value by cutting costs and improving services
-
Video Services Proposition Summary
Video Services helps you build stronger relationships, reduce costs and enhance your Corporate Social Responsibility
-
NPL
National Private Lines (NPL) link your UK sites with reliable leased line connections, from 2Mbps to 10Gbps
-
STORM
STORM® helps you effectively and consistently manage all the different ways your customers communicate with you
-
International Interconnect
International interconnect consistently provides a superior call experience that will delight your customers with longer call durations and higher call completion, providing you with higher revenues...
-
Managed Hosting
Create the best IT infrastructure for your business without committing your own resources
-
Co-Location UK and Ireland
Our data centres in the UK and Ireland provide highly available, secure hosting services that avoid the cost, complexity and time involved in running your own...
-
Co-Location Global
Our global data centres provide high-availability, secure hosting services that save the cost, complexity and commitment of running your own facilities.
-
Co-Location Technical
Our extensive experience of designing and operating data centres means we can recommend the optimum cage and suite configurations for your needs. All cabinet locations have...
-
Algonet
Low Latency Networking enables financial institutions the speed, control and visibility to accurately execute their trading strategies effectively. Its two way latency measurement guarantees super speed...
-
Ofcom Compliance Audit
Ensuring your compliance with the complex Ofcom guidelines.
