Case Studies
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NHSmail
NHSmail is a high availability application that provides NHS staff with excellent tools for communicating securely. NHSmail also benefits patients as the service speeds up communication...
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C&W Worldwide helps customer achieve significant growth in revenue
Our customer is a major global leader in media services and retailing, and is one of the world’s best-known brands.
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Manchester contact centre
C&W Worldwide adopts its own customer contact centre solution to cut costs by 52%
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ScottishPower
Cable&Wireless Worldwide helps ScottishPower in an emergency
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EDF Energy Networks
Cable&Wireless Worldwide helps EDF Energy Networks keep customers satisfied
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Rightmove
Cable&Wireless Worldwide delivers sales leads to 20,000 Rightmove members
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National Rail
Cable&Wireless Worldwide helps keep Britain moving whatever the weather
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Boots
Cable&Wireless Worldwide makes Boots fit for business
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Crown Office
Cable&Wireless Worldwide APM visibly improves the Crown Office network
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Datacraft
Cable&Wireless Worldwide provides an enhanced network for Datacraft
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Energy Utility Company
Cable&Wireless Worldwide improves service for a UK energy company
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Engineering Company
Cable&Wireless Worldwide centralisation unites an engineering company
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Gas Utility Company
Cable&Wireless Worldwide helps a utility company respond 66% faster
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General Healthcare Group
Cable&Wireless Worldwide breathe new life into GHG's infrastructure
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Global Bank
Cable&Wireless Worldwide cut one global bank's total cost of ownership by 40%
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Global Engineering Company
Cable&Wireless Worldwide optimises an engineering company's network
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Insurance Company
Cable&Wireless Worldwide cuts a major insurance company's costs
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IT Company
Cable&Wireless Worldwide centralises IT company's infrastructure
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Logistics Company
Cable&Wireless Worldwide optimises a logistics company's network
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Manufacturing Company
Cable&Wireless Worldwide helps manufacturer unite offices & employees
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Census
Everything has gone very smoothly. Our internet solution performed flawlessly and the Contact Centre team provided an excellent service to the public.
