Overview

Cable&Wireless Worldwide offers a range of managed, next generation voice solutions that run over an IP network. Each offers significant advantages including lower cost, higher quality, greater reliability and exceptional flexibility.

Our IP Voice services offer all the features of a traditional TDM-based Virtual Private Network (VPN), but with extra cost savings and the ability to easily adapt as your needs change.

Simplicity, with feature-rich solutions

IP Voice offers fixed and mobile voice integration, plus virtual private network features, delivering significant advantages over traditional unmanaged voice networks.

If you don't have a private voice network at all of your sites, and you're relying on the public voice network, you're incurring expensive ‘pence per minute' costs for each call. There are few helpful features available to you.

If you have a leased line network, you do at least benefit from more features, and a simple monthly rental. However, you have to manage your own on-site equipment and integration, and maintain your local dial plans. Every time you want to connect two sites together, you have to buy a new circuit, making management more complex and adding to your costs.

The simple answer to both these situations is to move to a next generation managed voice solution from Cable&Wireless Worldwide. With products such as hosted fixed IP Voice or Voice VPN, you'll benefit from many features, such as a centralised managed dial plan and connectivity to all other sites via one access circuit, all at a low pence per minute rate.

Why an IP VPN QoS solution is better

With non-IP VPNs, your organisation typically needs many access links from several providers at each site. In contrast, VoIP over IP VPN QoS results in a much simpler network. Rather than needing a mesh of links, each site requires only one converged access link to deliver all network services: local, long distance, internet and intranet. You not only save on access charges, but also on dial plan management costs, with no charges for calls between sites.

It's also easier and cheaper to add, move or remove sites, because network changes don't affect other sites. All you need for new sites is a single link to access the VoIP VPN provider, who delivers all required services and maintains your dial plan changes in a soft-switch. The result is a network that's much simpler, more efficient and more cost effective.

Why choose Cable&Wireless worldwide?

Cable&Wireless Worldwide is a leading global telecommunications company, with extensive, robust and reliable international networks and a full range of world-class communication services.

Our suite of managed VoIP products includes IP Centrex, Managed IP PBXs from vendors such as Cisco, Nortel and Mitel, and IP Trunking using private GSM networks running over the WAN.

Free on-net calls

With Cable&Wireless Worldwide IP Voice, all on-net calls that stay on your IP VPN are free. Pence per minute rates are only applied for off-net calls from the point of breakout to the PSTN network.

However they're dialled, all calls are automatically routed onto the most cost-effective path, with forced on-net routing wherever possible. Both on-net and off-net calls are consolidated to achieve the best rates.

Easier, cheaper off-net calls

IP Voice provides several PSTN gateways within the MPLS network, allowing off-net voice traffic to pass between our private IP VPN QoS and public voice networks. This means you don't need separate access circuits to make or receive non-IP voice calls.

If you have a smaller site which previously benefited from a Cable&Wireless Worldwide Indirect Voice connection, it can access our IP Voice over ADSL or SDSL connection and be treated as a directly connected site, reducing access costs.

Our centralised billing system makes your life easier, and offers detailed online reports for all your on-net and off-net fixed and mobile calls.

A greater return on legacy equipment

Our service supports a wide range of voice technologies, including traditional private branch exchanges (PBXs), Centrex, IP PBXs and IP Centrex. By using TDM to IP gateways to integrate with your existing assets, we help you migrate easily to IP Voice, so you can enjoy its benefits while making the most of your legacy investment and taking a flexible route towards integrated telecommunications.

Centralised management

The Cable&Wireless Worldwide IP Voice MPLS network uses geographically resilient central software-implemented voice switches, so any changes or additions to your network are simply made once at a central location and are immediately effective at all sites. This eliminates the need to update every piece of switching equipment in your network, which is often required with traditional PBX-based networks.

It also lets you use a centralised managed dial plan, with future access to features such as Centralised Voicemail and Centralised Operator - so you don't have the expense or hassle of managing these services locally.

Simple dial plan management

Different sites in your organisation connected to the VoIP VPN network can also have short-code dialling, which automatically routes calls on-net. If you want to keep your existing geographic or non-geographic PSTN numbers, we can also transfer them to the new network. As long as there's sufficient bandwidth, all on-net traffic will be carried as high-priority, site-to-site IP traffic.

You can also establish user groups and control their access to your network. This might be an internal department, or people outside the network who require regular contact, such as partners, contractors or suppliers. The group becomes a ‘virtual' part of your corporate network.

Outstanding support

Our IP Voice solutions are delivered with painstaking, conscientious support. We understand your network is vital to your business, so our systems are engineered for resilience, reliability and consistently high standards of service. You benefit from cost-effective, easily managed solutions, constantly refined to bring you a greater business advantage.

Talk to us about the full range of Cable&Wireless Worldwide IP Voice solutions or click on the links to explore some of our next generation products.

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