Local Area Network
Your organisation relies on your network infrastructure, but managing it is subject to all sorts of pressures. You need to keep operating costs as low as possible, but keep the network running, because any downtime can seriously affect revenue and reputation. When downtime occurs, your staff are tied up with problem solving, when they could be contributing to your business.
Cable&Wireless Worldwide LAN management eases all these pressures, with our LAN management services portfolio: Maintained LAN, Monitored LAN and Managed LAN.
HOW IT WORKS
Maintained LAN combines maintenance of your existing network equipment, and any Cable&Wireless Worldwide-supplied devices, with a reactive, on-site breakdown service that responds according to your chosen service level. Our SLAs provide a 24/7 repair service with response in four hours, eight hours or next business day.
Monitored LAN takes this to the next level, with proactive remote monitoring and incidents resolved either on-site or remotely, again with four hour, eight hour or next business day responses. You can also access management reports online.
Managed LAN is our end-to-end, fully managed service. It covers every aspect of making your LAN work better for you, from solution design and equipment supply, performance optimisation, creating and implementing a security policy, problem resolution, change and configuration management, and providing service reviews and reports.
BENEFITS
Choosing Cable&Wireless Worldwide to manage your LAN means you enjoy better service, faster resolution and smarter solutions. We provide:
- Better service: delivered by a team of widely accredited engineers with over 25 years experience in UK telecoms.
- Faster resolution: with over 90% of faults fixed within the agreed SLAs and an average time-to-site of only 90 minutes for 90% of sites.
- Faster response: from our UK-wide resource of more than 600 engineers and 1100 stock locations.
- Smarter solutions: that reduce your operating costs and eliminate fire fighting, so you can get on with what you do best.
