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Cable & Wireless Ascension is continually driven by our commitment to offer, install and sustain the services we offer to the residential and business community, from application through to final provisioning. Service aftercare is also the priority of all concerned.
Our operator call centre is open 24 hours a day, seven days a week for DQ enquiries & fault reporting and our technical support team can be contacted through our help desk for IT related issues.
Operator assistance and central office services
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24hr services |
Number |
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National operator assistance |
100 |
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International operator |
151 |
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Directory enquiries |
181
(chargeable) |
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Telegram & fax |
131 |
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Fault reporting
(all services) |
121 |
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Customer service
Good customer service is our aim and the Cable & Wireless Ascension customer care centre team demonstrates just that by ensuring that the most efficient and satisfactory services are provided at all times. Our customer care representatives are ready to provide you with assistance and advice on making a firm choice of the products and services we offer.
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Service team |
Number |
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Customer Care Centre |
111 |
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Customer Services manager |
6874 |
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Customer Services officer |
6587 |
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Counter sales clerk |
6553 |
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