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| Cable & Wireless' code of business principles |
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Cable & Wireless’ success flows from our commitment to sound business conduct and the way we interact with our key stakeholders (shareholders, employees, customers, business partners and suppliers), government and regulators, communities and society, and the environment.
Our business principles apply to all Cable & Wireless companies and to our employees and contractors. Where Cable & Wireless operates in conjunction with business partners, third parties or in joint venture arrangements where we do not have management control, we seek to promote the application of these business principles.
Standard of conduct:
We conduct our operations with honesty, integrity and openness, and with respect for the human rights and interests of our employees. We respect the legitimate interests of all those with whom we have relationships.
Obeying the law:
Cable & Wireless companies and our employees must comply with the laws and regulations of the countries in which we operate.
Shareholders:
We will conduct our operations in accordance with accepted principles of good corporate governance.
Employees:
We are committed to providing a working environment in which employees can realise their full potential and contribute to business success. We respect the dignity of the individual and support the Universal Declaration of Human Rights and the ILO Core Conventions. We are committed to diversity in a working environment where there is mutual trust and respect and where everyone is accountable for their own actions and feels responsible for the performance and reputation of our company. We aim to recruit, employ and promote employees on the sole basis of their ability to fulfil the requirements of the job. We are committed to developing and enhancing each employee’s skills and capabilities. We will provide our employees with safe and healthy working conditions and practices. We monitor and report our health and safety performance.
Customers:
We are committed to providing high quality, good value services which meet all applicable safety standards. We value the trust our customers place in us and will safeguard the information provided to us in accordance with relevant laws and contractual commitments.
Business partners and suppliers:
We are committed to establishing mutually beneficial relations with our suppliers, customers and business partners. We aim to protect our property (including intellectual property) and respect the property of others. In our business dealings we expect our partners to respect our business principles.
Communications:
We will communicate openly with all stakeholders within the bounds of commercial confidentiality and regulatory constraints. We will ensure that all announcements are accurate, fair, timely and understandable, taking into account applicable standards and regulations.
Business integrity:
We will not give or receive, directly or indirectly, bribes or other improper advantages for business or financial gain. No employee may offer, give or receive any gift or payment which is, or may reasonably be construed as being, a bribe. All gifts to employees over a minimum value will be disclosed and recorded.
Conflicts of interests:
All Cable & Wireless employees must avoid personal activities and financial interests that could conflict, or be perceived to conflict, with their responsibilities to the Company. Cable & Wireless employees must not seek gain for themselves or others through misuse of their positions. Any circumstances that could give rise to a potential conflict of interest must be disclosed in full to the Company and recorded.
Public policy:
We will promote and defend the Company’s legitimate business interests. We will co-operate with governments and other organisations, both directly and through bodies such as trade associations, in the development of proposed legislation and other regulations which may affect legitimate business interests. Gifts or donations to political parties and intervention in party political matters are prohibited.
Competition:
We are committed to operating vigorously yet fairly and to supporting the development of appropriate competition laws. We will conduct our operations in accordance with the principles of fair competition.
Community involvement:
We acknowledge the interdependency between the success of our business and the well-being of the communities in which we operate. We are committed to making a positive social contribution within those communities and acknowledge our responsibility to engage with the communities in which we work.
The environment:
We are committed to making continuous improvements in the management of our environmental impact as part of our goal of developing a sustainable business. We work to promote environmental care and awareness with emphasis on the need to reduce energy consumption and waste production. We monitor and report on environmental management.
Compliance - monitoring - reporting:
Compliance with these Business Principles is essential to our business success. The Cable & Wireless Board is responsible for ensuring these Business Principles are communicated to and understood and observed by all employees. Day-to-day responsibility for promoting and implementing these Business Principles is delegated to the senior management of the Company. Compliance with these Business Principles is subject to review by the Board through the Audit Committee.
The Board of Cable & Wireless requires employees to bring to its attention, or to that of senior management, any breach or suspected breach of these Business Principles. Cable & Wireless has whistleblowing procedures which allow employees to report breaches of these principles confidentially and anonymously.
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